FAQs

How long does shipping take? When will I receive my order?

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We aim to dispatch all orders within 24 hours of purchase. We have a choice of delivery/courier options to suit most requirements.

How can I track my order?

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When you place your order you will receive an email that will include tracking information that will allow you to track your order. Please note that this only applies to orders where tracking is applicable.

What are the shipment options?

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We use the most reliable carriers in the market place. At this time we use both Yodel and Royal Mail but this is subject to change.

Do you ship outside of the UK?

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We do ship our torches outside of the UK but this is limited to certain brands. Please contact us by email or by phone for more information.

How to choose the best torch.

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Choosing the best torch can be a minefield, but we've provided as much information as possible for each torch listing, to allow you to make the best decision. Our torches also include premium warranties so you can rest assured that your product is fully covered.

If you need more information before you look to buy a torch then please visit our guide to choosing a torch.

Where does it come from?

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Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

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